Please contact or check online on how to change permissions to do so. If you received any errors at this stage, it likely means that the admin has not given this program permissions to access the specific scopes that are being requested (eg. The screenshot below captures what this popup will look like… If you received the error the Autodiscover service couldn’t be located, please check this KB article for possible ways to mitigate this. ![]() That will work provided your admin has configured support for this new form of authentication. ![]() Note that you need to be on v3.2 build 1048 for this to work properly. Need to move away from Basic Auth? If you are trying to move away from Basic authentication or are trying to force the program to not use it, we suggest you enter the wrong password and if you try to test the connection after that, it should popup the ability to use the second factor auth. Basic authentication fails to work (tries basic by default always).The program currently triggers this popup only if the following are met: Shown below is an example of a popup using Microsoft authentication. This new build now includes support for modern authentication for these types of mail servers: To cater to this, v3.2 build 1049 introduces full support for Microsoft based second factor authentication (OAuth) and Google’s second factor authentication OAuth for cloud-based or hybrid environments. This applies to both Office 365, Exchange and Google, GSuite accounts. Google had a similar announcement earlier. Step 3: Finally, click the OK button to finish the operation.Microsoft last year announced that basic authentication will be discontinued in their products starting October 2020. Step 2: Click Turn Windows Defender Firewall on or off on the left side of the window, and then select both the Turn off Windows Firewall options under Customize settings for each type of network. Then type firewall.cpl in the search box and press Enter. Step 1: Press the Win + R key to open the Run dialog. To ensure that email attachments are not disturbed by the firewall, you can temporarily turn it off. Step 3: Deselect the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections box, and then click the OK button.įirewall can also be the cause of attachment failures. Step 2: Switch to the Connections tab, and then click the LAN settings button. Once the result appears, click it to open Internet Properties. Step 1: Type Internet options in the search box of the taskbar. Therefore, turning off the web browser proxy may fix the error. The can’t attach files in Gmail error may be caused by a proxy server. Step 2: Select the browsing data box, and then click the Clear data button. Step 1: In the Google Chrome window, click the three-dot icon in the top-right corner, and then select the More tools > Clear browsing data option. Way 3: Clear the Cache and DataĬlearing your browser's cache and data may also help you fix the can’t attach files in Gmail error. Step 2: Restart Google Chrome to finish the Chrome update. Then the browser will automatically download any available updates. Tip: If you don’t see the Update Google Chrome option, that means your computer may have already installed the latest version of Google Chrome.Īlternatively, if you don’t see the Update Google Chrome option, you can click the Help > About Google Chrome option after clicking the three-dot icon. Step 1: In the Google Chrome window, click the three-dot icon in the top-right corner, and then select the Update Google Chrome option. ![]() Therefore, you can update your browser to fix this problem. One of the reasons you can't attach files in Gmail is that the browser is outdated. However, Gmail only supports Chrome, Firefox, Safari, Internet Explorer, and Edge browsers. If Gmail attachments don’t work on one browser, you can switch to another browser to try to fix Gmail attachment error. ![]() The following article shows you 5 ways to fix the can’t attach files in Gmail error. If you encountered this problem, this article from MiniTool Partition Wizard provides you with 5 ways to fix the can’t attach files in Gmail error. At this point, Gmail returns an error saying: "Attachment failed. Gmail is a popular email service, however, sometimes you find yourself unable to attach files to emails.
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